Integrated Capabilities

Remote Follow-up Center

Intelligent customer service center for decentralized clinical research. Anywhere. Anytime.

AI-based Platform and Call Center Services

In addition to the hotline answering patient questions, our call center collects adverse drug events and handles customer complaints. Our follow-up services including pre-clinical studies, post-market studies and real-world studies are another founding pillar. With the newly deployed AI assistance, you can make any request anytime, anywhere.

Remote Follow-up Service

Remote Follow-up Platform

Other Services

Market surveys, including customer satisfaction surveys, drug usage surveys, and disease burden surveys through phone calls or APPs.

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